What’s the main thing that holds you and your business back? Chances are it’s the unavoidable manual tasks and low-level administrative responsibilities that eat into your time.

But in 2025, these are tasks that artificial intelligence (AI) is more than capable of taking on. With a growing number of AI agents and assistants out there in the market, the smart business owners are the ones investing in, and learning, the potential of AI.

Using AI to liberate you from the admin workload

AI has developed to a point where it’s now a standard part of a modern business software suite. AI can match your transactions in your accounting software. It can write you a marketing brochure. Or it can answer your business phone and answer FAQs.

For small businesses, there’s a reduced need to take on more staff. By getting your business up and running with the latest AI agents, you can quickly extend your capabilities and reduce costs.

In short, AI allows you to do more with less – and in business, that’s a significant bonus!

The benefits of putting AI at the heart of your business

AI agents and assistants are not something that’s the sole preserve of large corporate organisations. In fact, small businesses, with their simple structures and increased ability to change and flex, are ideal candidates for AI transformation.

Let’s look at a few key ways that AI benefits your business:

1. Increased efficiency in the business

AI agents can easily automate your repetitive tasks, freeing up you and your team for more strategic and creative work. Forget about data entry, scheduling and planning tasks etc.

2. A better customer experience

AI-powered chatbots and virtual assistants can provide 24/7 customer support, answer FAQs, and have personalised interactions with your customers – keeping your customers happy.

3. Informed and improved decision-making

AI-powered analytics tools can analyse your business and financial data to identify trends, predict future outcomes and provide valuable insights for better decision-making.

4. More productive operations

AI agents will automate your routine tasks, speed up your work rate and give better access to data insights. This gives a significant boost to your overall business productivity.

5. A clear competitive advantage

When the advantages of automation, efficiency and improved productivity kick in, this gives you a tangible competitive advantage in the market. The early AI adopters are the companies that will be leading the pack and setting more solid foundations for the future.

Talk to us about introducing AI into your business

If you don’t know your AI from your elbow, don’t worry! In this series, we’ll run you through the basics of AI, the main terms and the AI agents that can transform your business.

And if you’re hungry to know more, why not talk to our team about the AI agents and AI-driven apps that would be most appropriate for your industry, niche or business type. To find out more, call us on 01904 787 973 or book a discovery call with Donald Inglis.